Missing field evidence
A slope gets photographed, the ridge does not. Nobody notices until the adjuster asks after the crew has left.
Evidence state · unresolved
Roof inspection · Supplement recovery
Turn a roof inspection into a defensible package.
ClaimLayer keeps crews moving offline, catches evidence gaps before release, and gives office teams a traceable package for every claim.
Pilots run with your own contractor mappings and a consultant-reviewed rule pack. No carrier data is resold or shared between tenants.4418 Cedar Hollow Ln · State Farm · Hail
01
Roof overviewComplete
✓02
Roof coveringComplete
✓03
Ridge & hip1 blocking gap
!04
Flashing & ventsNot started
—05
MeasurementsNot started
—BlockingRidge cap overview photo
Add one wide photo showing the full ridge condition.
Offline readyCLM-24-0871Section 06 of 14
North slope — hail
✓ Saved locally · 12:41
CaptureOffline capture14 inspection sectionsVersioned rule packsAuditable release
The problem
The evidence usually exists. The process loses it.
Three failure states account for most of what gets written off before a supplement is ever filed.
Unclear supplement gaps
Reviewers hold rules in their heads. Two people can read the same inspection and reach different conclusions.
Evidence state · unresolved
Packages that are hard to defend
The PDF cannot be reproduced, and nobody can say which evidence or rule version produced it.
Evidence state · unresolved
How it works
From roof to release, every step stays visible.
1
CompleteAssign the claim
Office selects the carrier rule pack and assigns a crew. The work caches on the device.
2
CompleteCapture evidence offline
Fourteen sections keep photos, measurements, notes, GPS, and device time together.
3
In reviewReview visible gaps
Carrier-aware checks show what is missing and cite the source behind each recommendation.
4
Ready nextFreeze and release
A versioned package preserves the exact evidence, mappings, rules, and reviewer decisions.
For field teams
Signal is optional. Evidence is not.
Assignments appear from the local cache first. Every tap creates a durable operation and every photo remains on the device until upload confirmation.
- Device-first capture and separate media queue
- GPS, device time, hash, caption, and accuracy
- Refused operations stay visible until resolved
Offline ready3 queued
CLM-24-0871
4418 Cedar Hollow Ln
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Section 06Ridge & hipCamera view
4418 Cedar Hollow Ln · State Farm · Hail
01
Roof overviewComplete
✓02
Roof coveringComplete
✓03
Ridge & hip1 blocking gap
!04
Flashing & ventsNot started
—05
MeasurementsNot started
—BlockingRidge cap overview photo
Add one wide photo showing the full ridge condition.
For office teams
Review the claim, not a scavenger hunt.
The same evidence rail follows the claim from assignment through release. Blocking gaps, warnings, sources, and overrides stay in context.
- Deterministic, version-pinned evaluation
- Reasoned overrides with immutable audit history
- Released packages never change under late evidence
Carrier-aware · sourced drafts
Start from published guidance. Verify before production.
Starter packs turn official guidance into review prompts. They remain draft and advisory until claims-consultant and legal approval.
State Farm
Detailed materials, quantities, flashing, labor, permits, and warranties.
Official source recorded · consultant approval requiredAllstate
Documented photographs and estimates for wind, hail, and additional damage.
Official source recorded · consultant approval requiredUSAA
Itemized estimates with supporting documents and photographs.
Official source recorded · consultant approval requiredSecurity
Tenant boundaries are part of the workflow.
Sessions, evidence, signed media, releases, and audit events stay scoped to the contractor organization that created them.
01Tenant-scoped reads
02Hashed session tokens
03Immutable release snapshots
04Signed webhook delivery
Pilot with one real claim
Know what is missing before the crew leaves.
Bring your current field checklist and contractor-owned line-item mapping. We’ll configure a reviewable pilot around your workflow.